Privacy Policy

Last updated: 3 August 2026

Pella Dynamics FZ-LLC ("Pella Dynamics", "we", "us" or "our") is a public relations and communications agency based in Dubai, United Arab Emirates. This Privacy Policy explains what personal information we collect through our website (pelladynamics.com), how we use it, and the choices you have. By using our website, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly — when you submit a consultation or contact form, we collect details such as your name, company, e-mail address, phone number and the message you send us. Contacting us via WhatsApp or e-mail shares the information you choose to include.
• Information collected automatically — like most websites, we use analytics services that collect usage data such as pages visited, time on site, approximate location (city level), device and browser type, and referral source.

We do not knowingly collect information from children under 16, and our services are directed at businesses and professionals.

2. How We Use Your Information

• To respond to your enquiries and provide the consultations you request
• To prepare proposals and deliver our PR and communications services
• To improve our website, content and user experience
• To comply with legal obligations applicable to us in the UAE

We do not sell, rent or trade your personal information. We only send marketing communications where you have asked us to or where we are otherwise permitted to do so.

3. Cookies & Analytics

Our website uses cookies and similar technologies operated by third-party analytics providers — currently Google Analytics and Yandex Metrica — to understand how visitors use the site. These tools may set cookies in your browser and process usage data on our behalf. You can control or delete cookies through your browser settings; disabling them does not prevent you from using the website.

4. Sharing of Information

We share personal information only with service providers who help us operate our website and business — such as hosting, content delivery, e-mail and analytics providers — and only to the extent necessary for them to perform their services. These providers are bound by their own privacy and security obligations. We may also disclose information where required by law or to protect our legal rights.

5. Data Retention

We keep the information you send us through our forms for as long as needed to handle your enquiry and any resulting business relationship, and afterwards only as long as required for legitimate business or legal purposes. Analytics data is retained according to the settings of the relevant analytics provider.

6. International Transfers

We operate internationally, and the service providers we use may store information on servers located outside the United Arab Emirates. Where that is the case, we take reasonable steps to ensure your information receives an adequate level of protection.

7. Your Rights

Depending on the law applicable to you, you may have the right to access, correct, delete or restrict the processing of your personal information, and to object to certain uses of it. To exercise any of these rights, contact us using the details below — we will respond within a reasonable timeframe.

8. Security

We use appropriate technical and organisational measures — including encrypted connections (HTTPS) and access controls — to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data against unauthorised access, alteration or loss.

9. Third-Party Links

Our website contains links to external sites and social platforms (such as LinkedIn, Instagram and X). We are not responsible for the privacy practices of those services, and we encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Significant changes will be reflected on this page.

11. Contact Us

For any questions about this Privacy Policy or how we handle your information, contact us at info@pelladynamics.com or write to: Pella Dynamics, Office D/06, Adel Mohammed Ali Building, Al Quoz First, Dubai, UAE.